Jackson Group Property Management

| Serving San Francisco and the Peninsula since 1982
(415) 379-9035

Owner Frequently Asked Questions

1. Why should I use a professional to manage my property?

While the reasons our clients choose professional management vary, here are some of the key reasons many people elect professional management over self-management:

  • We handle maintenance and emergency repairs, allowing you to sleep at night.
  • We enforce collection of rents and serve the proper notices upon failure to pay.
  • We understand and apply the correct federal, state, and local laws, keeping you and your investment out of trouble.
  • We know andunderstand the local market, have an extensive network of contacts, and have advertising resources available to us at discounted rates. This allows us to effectively market your vacant home to prospective residents to get it filled as quickly as the market allows to a qualified applicant.
  • After you add up the increased rent we can often command, the discounts you'll receive on advertising, and the company rate we get on repairs, you'll often make more money than if you managed the property yourself!
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2. How many properties does Jackson Group manage?

500+ units in San Francisco and the Peninsula area. Back to top

3. Do you provide me with a report of activity on my property?

Yes, we will provide you a monthly report of rent and other income received, as well as maintenance, repairs, and other expenses incurred. This will be provided once per month via email. Please click here to view a sample of our Monthly Owner Statement. Back to top

4. What size properties will Jackson Group manage?

We will manage single family homes to large apartment complexes. We are large enough to handle your property, yet small enough to still give personal service. Back to top

5. How much does property management service cost?

Jackson Group has a standard fee schedule based on units and building rent rolls. Please see our management introduction package for a breakdown. In addition to monthly management fees Jackson Group charges a commission fee for filling vacant units to cover continuous showings and the application and lease process. The commission is charged once a tenant has been secured and a lease executed. Back to top

6. How do I proceed with Jackson Group Property Management?

Should you be interested in our management services, please review our Introduction Package . Included you will find a more detailed scope of services, management fee breakdowns and referral information.

Should you wish to contract Jackson Group Property Management please complete the attached forms, so that we may process your management agreement and begin handling the day-to-day operations of your property. Back to top

7. Can I choose to disallow pets, smokers, large families, etc.?

We comply fully with the Fair Housing Act. This means that you can not choose to disallow anyone that is a member of a protected class under the act. You can choose to disallow pets and not permit smoking in your home, but you cannot deny a service animal. Back to top

8. How does Jackson Group handle after hour emergencies?

There are no answering machines for Jackson Group Property Management, we have a 24-hour answering service. Should there be an emergency at one of our managed properties, anyone can call our main office phone (415) 379-9035. The answering service operator will facilitate the call and connect the call to a Jackson Group representative immediately. The Jackson Group representative will address the emergency as necessary, whether it be to dispatch a worker or arrive onsite personally. In all cases Jackson Group Property Management phones are answered by a live person 24-hours a day. Back to top

9. What will happen with my California Franchise Tax Board Withholdings?

Depending on the determination of how your FTB withholdings will need to be handled, Jackson Group Property Management can efficiently handle all the paperwork and payments necessary. For more detail please view our FTB Withholdings package to determine your status. Back to top

10. How does Jackson Group advertise my vacancies?

Jackson Group Property Management advertises available vacancies through the internet and signage at the property. In the era of technology, Jackson Group has found that most rentals are sought online by prospective tenants. With our cutting edge technology we are able to easily advertise online with one-click of the mouse on the following websites:

  • aolclassifieds.com
  • googlebase.com
  • hometownrent.com
  • hotpads.com
  • lycosclassifieds.com
  • military.com
  • mynewplace.com
  • myspace.com
  • olx.com
  • rentalads.com
  • rentalhomepros.com
  • rentbits.com
  • rentedspaces.com
  • rentlizard.com
  • tenant.com
  • vast.com
  • walmartclassifieds.com
  • yearlyrentals.com
  • And much more!
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