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Our Services

If you own rental property, ask yourself these questions:

  • Are you forced to keep up with the ever-changing fair housing laws, rent control ordinances and other legislation regarding tenancy?
  • Do you have to deal with the collection of rents, late payments, and bounced checks?
  • Do you dread confrontation with tenants, trying to convince them to take care of the property better or start paying their rent on time?
  • Do you cross your fingers, hoping that you won't have to deal with the move-out / advertising / move-in process that occurs between tenants?
  • Do you struggle with the process of advertising and showing your vacant home, interviewing tenants, taking applications, and running credit and background checks?

Here are some of the things we do for you:

  • Keep abreast of city, regional, state, and federal landlord/tenant law and legislative issues facing property owners and tenants. Including San Francisco Rent Control Ordinance.
  • Track vacancy rates, vacancy factors, time-on- market, and rent values for the area, and effectively market your home/apartment.
  • An excellent rapport with qualified vendors, including painters, roofers, electricians, plumbers, appliance repairmen, handymen, and more who specialize in all aspects of building repair.
  • Provide appropriate rental applications and forms that, along with a consistent screening process, ensure the highest quality tenants while conforming to all applicable laws.
  • Provide a lease agreement that covers your property well, collect and account for rents, and confront tenants to enforce the terms of the lease.
  • Perform complete accounting for your property, to ensure a maximum return on your investment and optimum tax benefit.
  • Knowledge of building codes & conditions. Making us able to spot potential problems prior to them becoming costly repairs.
  • Personalized, attentive service with thorough communication.
  • Expert knowledge of the industry and local real estate market.
  • Experience dealing with all kinds of property and tenancy issues.
  • Established relationships with local services providers of all types.
  • Membership in local and national organizations - which provides us with the most advanced technology tools and information to serve you well.

Should you wish to see more detail of the services, fees and referrals we offer please review our Introduction Package.

Owner Frequently Asked Questions

  1. Why should I use a professional to manage my property?
  2. How many properties does Jackson Group manage?
  3. Do you provide me with a report of activity on my property?
  4. What size properties will Jackson Group manage?
  5. How much does property management service cost?
  6. How do I proceed with Jackson Group Property Management?
  7. Can I choose to disallow pets, smokers, large families, etc.?
  8. How does Jackson Group handle after hour emergencies?
  9. What will happen with my California Franchise Tax Board Withholdings?
  10. How does Jackson Group advertise my vacancies?

1. Why should I use a professional to manage my property?

While the reasons our clients choose professional management vary, here are some of the key reasons many people elect professional management over self-management:

  • We handle maintenance and emergency repairs, allowing you to sleep at night.
  • We enforce collection of rents and serve the proper notices upon failure to pay.
  • We understand and apply the correct federal, state, and local laws, keeping you and your investment out of trouble.
  • We know andunderstand the local market, have an extensive network of contacts, and have advertising resources available to us at discounted rates. This allows us to effectively market your vacant home to prospective residents to get it filled as quickly as the market allows to a qualified applicant.
  • After you add up the increased rent we can often command, the discounts you'll receive on advertising, and the company rate we get on repairs, you'll often make more money than if you managed the property yourself!
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2. How many properties does Jackson Group manage?

500+ units in San Francisco and the Peninsula area. Back to top

3. Do you provide me with a report of activity on my property?

Yes, we will provide you a monthly report of rent and other income received, as well as maintenance, repairs, and other expenses incurred. This will be provided once per month via email. Please click here to view a sample of our Monthly Owner Statement. Back to top

4. What size properties will Jackson Group manage?

We will manage single family homes to large apartment complexes. We are large enough to handle your property, yet small enough to still give personal service. Back to top

5. How much does property management service cost?

Jackson Group has a standard fee schedule based on units and building rent rolls. Please see our management introduction package for a breakdown. In addition to monthly management fees Jackson Group charges a commission fee for filling vacant units to cover continuous showings and the application and lease process. The commission is charged once a tenant has been secured and a lease executed. Back to top

6. How do I proceed with Jackson Group Property Management?

Should you be interested in our management services, please review our Introduction Package . Included you will find a more detailed scope of services, management fee breakdowns and referral information.

Should you wish to contract Jackson Group Property Management please complete the attached forms, so that we may process your management agreement and begin handling the day-to-day operations of your property. Back to top

7. Can I choose to disallow pets, smokers, large families, etc.?

We comply fully with the Fair Housing Act. This means that you can not choose to disallow anyone that is a member of a protected class under the act. You can choose to disallow pets and not permit smoking in your home, but you cannot deny a service animal. Back to top

8. How does Jackson Group handle after hour emergencies?

There are no answering machines for Jackson Group Property Management, we have a 24-hour answering service. Should there be an emergency at one of our managed properties, anyone can call our main office phone (415) 379-9035. The answering service operator will facilitate the call and connect the call to a Jackson Group representative immediately. The Jackson Group representative will address the emergency as necessary, whether it be to dispatch a worker or arrive onsite personally. In all cases Jackson Group Property Management phones are answered by a live person 24-hours a day. Back to top

9. What will happen with my California Franchise Tax Board Withholdings?

Depending on the determination of how your FTB withholdings will need to be handled, Jackson Group Property Management can efficiently handle all the paperwork and payments necessary. For more detail please view our FTB Withholdings package to determine your status. Back to top

10. How does Jackson Group advertise my vacancies?

Jackson Group Property Management advertises available vacancies through the internet and signage at the property. In the era of technology, Jackson Group has found that most rentals are sought online by prospective tenants. With our cutting edge technology we are able to easily advertise online with one-click of the mouse on the following websites:

  • aolclassifieds.com
  • googlebase.com
  • hometownrent.com
  • hotpads.com
  • lycosclassifieds.com
  • military.com
  • mynewplace.com
  • myspace.com
  • olx.com
  • rentalads.com
  • rentalhomepros.com
  • rentbits.com
  • rentedspaces.com
  • rentlizard.com
  • tenant.com
  • vast.com
  • walmartclassifieds.com
  • yearlyrentals.com
  • And much more!
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Our Technology Advantage

We invest in advanced technology systems so we can provide you with the best service and manage your properties efficiently and effectively. We have chosen property management and accounting software called AppFolio Property Manager. Some of the benefits that we are able to pass on to you:

  • We can respond faster and provide better service to both owners and tenants.
    We can securely access information about all properties at any time and from anywhere. Sensitive data is securely housed in a state-of-art data center, and backed up regularly and automatically.
  • Monthly statements can be delivered to your email inbox, saving time and paper.
    The statements are easy to read and provide you with a quick snapshot of your property details for the past month.
  • We address property maintenance issues faster.
    We can create electronic work orders and communicate with vendors so we quickly solve issues.
  • You will be paid faster and more securely.
    We are able to use electronic payments (ACH) to deposit funds directly into your bank account.
  • We can more effectively market your properties to fill vacancies sooner.
    We can quickly and professionally advertise your properties on our Web site, Craigslist, and other Web sites.
You can view a sample of our Statements, Ads and ACH capability here.

Owner Statements Available Online

Did you know that you can now access your owner statements online?


  • Concise statements covering the performance of your property for the previous month
  • All data on your property is stored in a state-of-the-art data center
  • Access information about your property 24/7
  • Access information about your property from anywhere with an internet connection

How it works:

In order to keep your financials secure, we use a state of the art portal system which communicates with your email.

Each time you wish to view your reports, you must visit the portal and enter in your email address. You will be emailed a single-use link where you can view your statements. This link does not have a time limit, however, it will only work once.

View Your Owner Statement